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Knowledge Base

Problem

Product activation does not work on Windows

Symptoms I have a valid license key for pdfaPilot or pdfToolbox (Desktop or Server). I have requested an activation file from callas and have dragged-and-dropped the received "License.txt" file on the activation window...

Problem

I cannot activate my callas product as I don't have an Internet connection

Symptoms I have to install callas software on a system that doesn't have an Internet connection. The activation procedure requires an Internet connection to do the activation? How can I work around that? Cause When...

How to

How to create a pdfToolbox Server job that generates preflight reports?

callas pdfToolbox Server 5 allowed you to create "Hot folders" which specified a preflight profile and which indicated which preflight report needed to be generated in case of success, warning or error. callas...

How to

How to upload large files to support?

When sending problems to support or asking questions about a specific functionality, it is always helpful if you supply as much information as possible: Profiles or Process Plans when working with pdfToolbox or...

How to

How can I find the callas pdfToolbox configurators for Enfocus Switch?

In the past the pdfToolbox Server installer offered the option to install Enfocus Switch configurators; this option is no longer present in the pdfToolbox Server 6 installers. So how do I get the updated configurators?

Webinars

Activating a Caldera v12 Software License

Whether you're a new customer or upgrading from a previous version of Caldera, you'll need to register your license on the new Caldera Workspace. This video shows the process of registering a Caldera RIP v12 Software...

Webinars

Caldera Workspace

If you're starting with Caldera, the Workspace has everything you need to set you on your way! Over there, you can find installers, updates and assistance with any problems you may have. If you're already familiar with...

Webinars

How to use pdfToolbox CLI

pdfToolbox can be integrated into a webstore or automation system with great ease through the use of pdfToolbox CLI: the command-line version of the product. How do you get going with that and where can you find help?...

Webinars

Converting PDF's to an ISO standard

If you have established that you want to work with the ISO PDF/X-1a or PDF/X-4 standard, the next question is what you do with PDF documents that are not compliant to those standards. callas pdfToolbox can help you to...

Webinars

Profile creation in pdfToolbox

In this video, Dietrich von Seggern (Managing Director at callas software) shows you how you can edit profiles in pdfToolbox, as well as create your own profiles. Watch the video

Webinars

Organising your designs in Picador PackLib

If you're designing a lot of custom packaging you probably have a way to keep track of all those drawings. Did you know you can actually use treeDiM's PackLib to organise your own designs besides using it to open...

Webinars

Jobs with an irregular shape in Imp

InSoft Imp can deal with rectangular jobs, and with jobs that have an irregular shape. For the latter, the shape can be extracted from the PDF or can be supplied in a separate DXF or CF2 file. This is important to allow...